Business, Development, Exercise, Mapping, NamWater, Strategy
Knowing-doing gap is an issue that most organizations struggle with. Strategy mapping can help to overcome that gap by illustrating strategy in a cause-and-effect format, and making strategy easier to understand. This in turn can facilitate the bridge between the strategy formulated and the activities to be performed by all workers. Investors, board of directors, stakeholders, and managers are all seeking improved performance with relation to the execution of the organization’s strategic plan. This case is about strategy mapping: that too the application at The Namibia Water Corporation Ltd (NamWater).